Terms and Policies

Disclaimer

Galloway International Limited®, Aqua Tanks® and RainPac® are registered trade marks.
Galloway International Ltd ® continuously explores means to improve the products that it designs, manufactures and distributes. Pictures used do not necessarily depict standard products and Galloway International Ltd ® reserves the right to change specifications of its products without notice. Every effort is made to produce sales and service literature which is current. This website is also not an offer for sales of any product. Distributors and dealers are not agents of Galloway International Ltd® and they have no authority to bind Galloway International Ltd® by any express undertaking or representation including but not limited to representations of a product sales, application or service nature. 

Acceptance

The following comprises the terms and conditions for accessing and using this website operated by Galloway International Limited (“Galloway” or “we”). By accessing or using this website you agree to accept and be bound by the terms and conditions set out below (“Terms of Use”). If you do not accept these Terms of Use, then you must not access or use this website.

Changes

Galloway International reserves the right to update or otherwise change these Terms of Use at any time. We will notify you of any updates or changes by posting the new or updated Terms of Use on our website and you agree to be bound by our then current terms.

Copyright

Except as expressly stated otherwise, Galloway International Limited is the owner or licensee of all copyright and other intellectual property rights in respect of this website

The Galloway International name, logo, and all related product and service names, design marks and slogans are the trade marks or service marks of Galloway International Limited. All other names, logos and all related product and service names and trade marks used on this site are the trade marks or service marks of their owners.

Delivery Policy

Most Aqua Tanks products are delivered by us.  Delivery is normally 7-10 days from confirmed order.
Please ensure that you provide a valid delivery address. Where a valid address is not provided, goods will be returned to our Auckland premises and the purchaser will bear the expense to have the goods re-delivered.
Returns Policy

Change of Mind

We are unable to offer a refund for a change of mind.

Faulty or unsuitable items or items received in error

If you have received a faulty item or received an item in error, we are happy to replace exchange or refund the item for you.

We will pay the costs of delivery or collect the faulty product provided that you have contacted us in writing and we have agreed. Please contact Galloway International before arranging return of any items or goods.

Damaged Items

Every care is taken to ensure the ordered products are delivery in good condition through the delivery process. We are NOT responsible for damage resulting from abnormal or extreme delivery conditions.

Refund Policy

We will meet our obligations in accordance with the Consumer Guarantees Act with regards to refunds. All requests for refunds must be made in writing to Galloway International Limited for consideration. Please include the circumstances and reasoning behind why a refund is required. We will endeavour to reply within 7 days to your request. Please include your email address.

How long does a refund take?

Refunds are usually processed within 14 business days. We will email you once we have processed your refund.

• Refunds are made by cheque only.
• All refunds must be issued to the original purchaser.

Third Party Content

This website contains material produced and/or provided by third parties for publication on this website.
Galloway International Limited makes no representations, warranties or guarantees of any kind that third party content or material is accurate and complete, or that it is fit or suitable for your intended use or purpose. It is your responsibility to independently verify the accuracy and completeness of any third party content or material.

Linked Sites

Galloway International accepts no responsibility or liability in respect of the content, security, privacy policies or terms of use of any website that is linked to this website. [Any transactions you may make through a linked site will be governed solely by the terms and conditions of that linked site and you will look solely to the owner of that site for any difficulties you may have or remedies you may seek in relation to that transaction.]

Non Endorsement

Galloway International does not endorse any website, organisation or person that provides content to this website or is linked to this website, nor does it endorse any website, organisation, or person for which content or a link is provided on this website. Any person or organisation who wishes to establish a link to this website must obtain the prior written permission of Galloway International. Galloway International reserves the right to refuse permission as it sees fit.

Liability

To the maximum extent permitted by law, neither Galloway International, nor any other party involved in creating, producing or delivering this website, shall be responsible or liable to you or to any third party for any actions, claims, damages, expenses (including legal expenses), losses (including indirect or economic losses, loss of opportunity or profit, or consequential loss or damage) of any kind and of whatever nature (whether in tort, contract or at law or otherwise) which may arise or result from your use of or reliance upon this website including any third party content or material contained on or linked to this website.

Galloway International assumes no responsibility for any viruses that may affect your computer or other equipment as a result of your access and use of (or inability to use) this website, or from downloading or linking to any content or material. To the extent that Galloway International is found liable by a court of competent jurisdiction, Galloway International’s maximum liability under any claim shall not exceed one hundred New Zealand dollars.

Privacy

Galloway International may collect personal information related to you obtained through your use of this website. Any personal information collected will be treated in accordance with the Privacy Act 1994 and our Privacy Policy [insert link] which appears on this website.

Availability

Galloway International does not warrant that all or any part of this website or its content will be continuously available or error free and reserves the right to suspend or terminate access to the website or its content without notice. [We may also suspend or terminate your individual access to this website without notice where we believe on reasonable grounds that you may have breached these Terms of Use.

Any disruptions to, or termination of this website or its content will not affect any disclaimer or exclusion of liability made by Galloway International in respect of this website or its content.

Applicable Law

Your access to and use of this website and the information contained on this website will be governed in accordance with the laws of New Zealand and subject to the jurisdiction of the New Zealand Courts.

Complaints

Any complaints regarding this website and/or any third party content or material published on this website should be directed to info@aquatanks.co.nz

Refund / Disputes Policy

We will meet our obligations as per the consumer guarantees act with regards to refunds. All requests for refunds must be emailed to info@aquatanks.co.nz for consideration. Please include the circumstances and reasoning behind why a refund is required. We will endeavour to reply within 7 days to your request.